Store Policies
At Dr's Muse, we take the art of shopping for high quality CBD and Delta 8 products very seriously and strive to make your experience as fun and efficient as possible. We opened our store for those who imagine or dream of themselves feeling better.
If you are not satisfied with our products, please contact us and we will get back to you as soon as possible. Only unopen, unused products are returnable. Edibles such as chocolate bars are non-refundable.
Returns and Refunds
Everything You Need to Know
Thank you for shopping at Drs Muse LLC.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product if eligible (see below). A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days.
The product is in its original packaging.
The product isn't used or damaged.
You have the receipt or proof of purchase and include a copy with your return.
You obtained a Return Merchandise Number (RMN) from us.
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
By email: support@drsmuse.com
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Drs Muse, 515 Walnut St. Meadville, PA 16335
Shipping Charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Drs Muse LLC.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale Items
Sale items can NOT be refunded.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@drsmuse.com
Shipping & Drop Ship Policy
Important Details
Your order is important to us. It is our policy to get orders out as soon as possible, usually within 3 business days. At this time, there are no drop ship orders or policy.